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Your Customers

In a technology driven world of instant feedback, your customers expect to be listened to.

Securing loyal customers is essential to achieving sustained, profitable growth and outperforming competitors.

At Resonate we provide the technology that enables large brands like Optus, Walmart and Expedia, to listen to their customers and then act on that feedback to ensure that customers are getting an excellent customer experience.

Through our Pulse Surveyer platform we allow you to capture feedback from a variety of channels including SMS (both 2 and 1 way), web, email and via your app if you have one.

Then with the Pulse Frontline Portal and the Resonate Echo mobile app you can follow up on customer feedback, see where frontline staff can improve personally as well as see where improvements can be made in store to improve customer experience.

Resonate Pulse Solutions enables you to listen to customers.

Providing you with context so you can understand and continuously improve the customers' experience.

Listen to customers and capture multichannel feedback with our Pulse Surveyer Platform

Act on customer feedback in real time using the Pulse Portal and the Echo mobile app together

Discover trends, mine data, and gain further insight from your feedback data with Pulse Analytics, the leading analytics tool

Improve and learn how to build better customer experiences, and visualise customer feedback with the Big Screen App

Request a Demo

Simply fill out the form and we will get in touch with you to organise a complimentary demo.