How many customers does your business service annually?

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What is the average annual value of a customer?

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What percentage of customers stop using your service each year?



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Customers retained

That would otherwise be using a competitor

Increase in revenue

Based on average reduced churn rate of Resonate users

Growth

Based on the average performance of businesses using Resonate

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"Resonate has successfully rolled out and refined a transactional NPS platform across a 400 plus store network in China over the past three years. The program has been instrumental in estblishing customer focus at a store level, and systematically increasing NPS across the network. The innovation, adaptability and resilience of the Resonate team has been greatly appreciated."

Jim Thompson

Chief Operating Officer

Find out how Walmart China integrated the voice of the customer into everyday operations?

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