Customer Experience is the new Competitive Frontier
A world class customer experience management platform.
Every interaction with a customer is a touchpoint and every touchpoint creates an experience. Resonate’s CX platform allows you to capture customer data in easy and effective ways, providing easily actionable insights for all of your staff – from the frontline to the C-Suite. Every interaction is a touchpoint, create unforgettable ways to capture feedback from your customers. Stay relevant with contextually created dynamic surveys. Frame questions through cognitive learning, utilise advanced machine learning to create smarter survey reactions. Capture the actionable insights directly from those who matter.
Empower, Engage and Understand you Employees
Create an Empowered Community of Employees.
Engaging your employees can often prove a difficult task. Resonate Echo allows you to listen and give feedback in simple and meaningful ways. Our desktop and mobile applications create a space for you to listen to feedback and ideas anywhere, anytime.
With this app, you will be able to grow deeper connection and communication within your organisation in various ways.