Make every

Experience Delightful

Gain Market Share

Reduce Churn

Grow Revenue

Let’s Explore

Experience Management Solution that

Accelerates Delight

Customer
Experience

employee experience

Employee
Experience

Social
Experience

Net Promoter
Score

Be CX Fit with

Resonate Frontline
CX Gym

Learn More

Customer
Experience

Management
Platform

Omnichannel Surveys

Personalised Flows

High Response Rates

Get actionable insights that help you grow revenue and understand customer sentiment at every touchpoint.

Learn More

Employee
Experience

Management
Platform

Track Engagement

View Feedback

Make Improvements

Empower your employees to easily provide feedback at key moments, across your organisation. Keep your fingers on the pulse, reduce churn and keep your people happy.

Learn More

Social
Experience

Management
Platform

Track Engagement

View Feedback

Make Improvements

Supercharge your referrals. Make your promoters into social influencers, drive organic reviews, and manage reputation across locations.

Learn More

Net

Promoter
Score

Track Engagement

View Feedback

Make Improvements

Enable a true NPS system, by understanding every relationship, interaction and episode in real-time.

Learn More


RESONATE.CX

We are the perfect CX Partner for you

Discover unparalleled CXM success with us. Our track record of elevating customer experience journeys has consistently delivered outcomes for companies across all industries, worldwide.

Omnichannel VOC design

Root cause analysis

Episodic and Journey View

CX workflow Management


RESONATE.CX

Growth begins with great customer experiences

Accelerate delight

We have everything you need to strategically track and analyse customer interactions across all touchpoints.

Differentiate with Experience

From finding opportunities to designing and launching your CX/ VoC, we are dedicated to being your CX partner.

Grow market share

Boost your competitive edge with our CXM platform designed to increase customer loyalty and sales.

Accelerating Delightful Experiences

Globally

Start Accelerating
Customer Delight

We are passionate about driving business growth and creating a lasting competitive advantage by helping you manage delightful customer experiences.

Learn more ↗

Recently Published Articles

  • The 2024 Guide to Winning in Childcare CX: Insights & Strategies
    By Aryne Monton • April 10, 2024
    Introduction The Childcare CX and Outside of School Hours Care (OSHC) landscape is expanding. With significant changes coming to the
    Read More
  • text-analytics-hero-img

    A Beginner’s Guide to Text Analytics
    By Aryne Monton • April 5, 2024
    Take a look at this review below: Seems easy enough to decipher that the customer was pleased with the staff
    Read More
  • team meeting customer journey mapping

    Customer Journey Mapping: A Comprehensive Guide
    By Alvier Marqueses • April 3, 2024
    Imagine you’re on a road trip. You’ve got your snacks, your playlist, and a destination. But instead of a map,
    Read More

Case Studies

  • Case Study

    Tops Day Nurseries Case Study
    Discover how Tops Day Nurseries increased their NPS and Employee NPS scores through the closed-loop feedback process.
    Read more

  • Case Study

    Sandvik Case Study
    Learn how engineering company Sandvik enhanced their customer experience with strategic insights from customer feedback.
    Read more

  • Case Study

    Expedia Case Study
    Explore how Expedia focused on key drivers that enabled them to create memorable experiences for their customers.
    Read more
CX TECHNOLOGY

Customer Experience Platform

Employee Experience Platform

Complaints Experience Platform

Net Promoter Score Platform

A.I. Driven Conversational Survey

Text Analytics

Facial Emotion Analytics

CX RESOURCES

What is Customer Experience Management

What are the common CX Metrics

What is Net Promoter Score

Why Voice of the Customer Program

Resonate.CX Blog

CX Ebooks and Guides

LET'S CONNECT

About Us

Partners

Contact Us

Request a Demo

Privacy Policy

Privacy Collection Statement

Resonate

Sydney

Tel: +61 2 9957 9400

London

Tel: +44 2078 463932

New York

Tel: +1 332 895 6179

Net Promoter® and NPS® are registered trademarks and Net Promoter Score and Net Promoter System are trademarks of Bain & Company, Satmetrix Systems and Fred Reichheld.