Customers are fundamentally asking “are you going to be part of my future, just because you’ve been part of my past?”. Learn how to unlock growth opportunities with consumers post-pandemic. Read now >

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Bring customer experience insights to life

with a customer experience management platform that allows you to scale customer centricity throughout your organisation
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500M +

Customer Experiences

Allowing brands to actively listen, learn and delight customers.

12

Global Languages

Powering global customer experiences across 4 continents.

10K +

Employees

Empowered over 10K frontline staff to make CX a part of their winning formula.

Not just a VoC platform. Your end to end CX partner.

VoC Design and Consulting
World Class Experience Management Platform
Frontline Training & Onboarding
Ongoing Strategic Insights
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Uncover Opportunities through Experience Management

Increase Conversion

Optimize the sales journey

Identify Operational Risk

Rectify customer risk in real-time

Grow Market Share

Get competitive advantage thorough insights

Leverage Experience as a Differentiator

Move away from price competition

Reduce Complaints and Churn

Turn detractors in to promoters

Increase Recommendation

Increase customer lifetime value

Trusted CX partner of ambitious brands

“This partnership has ensured that customer insights are actionable and disseminated into every business unit from merchandising to staff training…”

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“The integrity and commitment of the Resonate team is something not often come upon in partner. Our journey was made so much more effective…”

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“Resonate has enabled us to truly understand our customers … and obtain actionable insights to improve the customer experience…”

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Walmart
Supercheap
3M
bluestone
Rebel
Journey Early Learning
sandvik

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to unlock the CX advantage