Net Promoter Score® (NPS) Survey Design based on Co-creating with Customers
Net Promoter Score (NPS) based programs are established in many organisations. Most of them are using the standardised question “How likely
Net Promoter Score (NPS) based programs are established in many organisations. Most of them are using the standardised question “How likely
Most companies now understand the value of being customer centric and are focusing efforts on improving and developing programs designed