Most companies now understand the value of being customer centric and are focusing efforts on improving and developing programs designed to deliver an amazing customer experience.
This is all well and good, but how can you take the next step and build customer and brand advocacy?
Co-creation can be an exciting but unknown area for exploration. Understanding what you need to think about and how to go about preparing to co-create can go a long way to ensuring that your first go is prepped for success.
Which is why we have put together this checklist.
The checklist is framed as 4 key questions, which are designed to help you think critically about how ready you and your organisation are for co-creation.
Make sure to download this free resource, and prepare to live and breathe customer experience.