Success Stories of Companies Using Our CX Platform

CX Case Studies

Discover how companies from various industries have solved their biggest customer experience challenges with our CX platform.

How Rebel Utilized Customer Feedback to Improve Retail CX

Find out how Rebel, the Super Retail Group and Resonate have been working together to drive CX throughout their organization.

How Walmart Improved Frontline CX using VoC in Retail

Retail giant Walmart sets out to integrate the voice of the customer (VoC) program into their everyday operations.

How Workplace Assured Transformed B2B CX

Discover Workplace Assured’s success in elevating customer experience through feedback-driven strategies.

How BCF’s Omni-Channel Strategy Increased their NPS

Discover retail success with our NPS case study on omnichannel strategy—insights for the business growth of BCF.

Helping Expedia Focus on Key Drivers that Matter Most

Explore how Expedia focused on key drivers that enabled them to create memorable experiences for their customers.

How Sandvik Enhanced Customer Loyalty with NPS

Learn how engineering company Sandvik enhanced their customer experience with strategic insights from customer feedback.

How Tops Day Nurseries Increased Its Customer Advocacy

Discover how Tops Day Nurseries increased their NPS and Employee NPS scores through the closed-loop feedback process.