Founder & Accredited NPS® Consultant
Founder of the business in 2001, Jeff has steered the business through its various iterations of CRM, Social Media and Customer Experience with a focus on what makes organisations relevant to contemporary customers – and a keen eye for technical innovation.
With a degree in Software Engineering, a Post Grad in Management, and a wide set of skills and experience in strategic planning, consulting and product development, Mita has the experience and breadth of knowledge that drives the team and business forward.
Joris is a passionate technologist who has developed his IT career over the past decade on the solid foundations of a Masters in Theoretical Computer Science (Vrije Universiteit Brussel).
We come from 14 countries, across 6 continents. Although we may have started from a different place, we are here now together working towards a unified goal.
We speak 20 different languages. We value the backgrounds we come from and often we ask everyone to bring a bit of culture into the office for us to share.
Our office consist of a 6:4 ratio for men to women in technology. We believe both sides of the perspective is necessary to build a solid team.
Life as a Resonator
A day at Resonate is hardly the same from one day to the next. Simply because we are all individuals, but more importantly we are a team.
Learn and Grow
We give you the space to learn and develop your skills to the best you can be. As part of our core values, we are not afraid if you break your wand to get to where you want to be in your career.
If you’re stuck, the team is here to help you get over that hurdle. No battles have to be fought alone, we always look out for each other if we are stuck.
You shouldn’t have to be stuck at your desk for 8 hours each day. We have standing desks, meeting rooms, open spaces or even work from home. Change it up to suit your lifestyle. Don’t be restricted by your assigned seat.
Resonate is built with a winning attitude. Everyone is here is creating an opportunity for Resonate, the team or themselves. We celebrate our wins no matter how big or small.
Take a Break
We don’t want our magicians to be burnt out. Sometimes it is good to take a break, recharge your energy and then get back to making magic. The best magic is made with a clear, focused mind.
It is important to smile and laugh at work. The people are more than just friends, people should feel welcomed and accepted no matter who they are.
We try to ensure that everyone here has a good work life balance. We know everyone has a life outside of work and it is important to make sure there is a good balance between work and everyday life.
Casual Working Environment
We like to keep things pretty relaxed in the office. We have company meetings where we all pull up a seat or find a spot close to the big screen. We like to keep things light and fun so you probably won’t see formal attire as a common thing.
Fun is not an option at Resonate. Every Friday, the team sits down together for lunch and followed by mandatory fun activities that normally ease you into the weekend. Also the Social Team comes up with a monthly celebration that keeps the group motivated.
There are a number of activities you can partake when you need a break and unwind. In our games room we have an Xbox and Foosball table. We also have basketball and table tennis. Don’t be afraid to grab a colleague and play a game together.