Bring customer experience insights to life
with a customer experience management platform that allows you to scale customer centricity throughout your organisation
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500M +
Customer Experiences
Allowing brands to actively listen, learn and delight customers.
12
Global Languages
Powering global customer experiences across 4 continents.
…
10K +
Employees
Empowered over 10K frontline staff to make CX a part of their winning formula.
Not just a VoC platform. Your end to end CX partner.
VoC Design and Consulting
World Class Experience Management Platform
Frontline Training & Onboarding
Ongoing Strategic Insights
Uncover Opportunities through Experience Management
Increase Conversion
Optimize the sales journey
Identify Operational Risk
Rectify customer risk in real-time
Grow Market Share
Get competitive advantage thorough insights
Leverage Experience as a Differentiator
Move away from price competition
Reduce Complaints and Churn
Turn detractors in to promoters
Increase Recommendation
Increase customer lifetime value
Trusted CX partner of ambitious brands
“This partnership has ensured that customer insights are actionable and disseminated into every business unit from merchandising to staff training…”
“The integrity and commitment of the Resonate team is something not often come upon in partner. Our journey was made so much more effective…”
“Resonate has enabled us to truly understand our customers … and obtain actionable insights to improve the customer experience…”
