Influencing friends online

Jenni Beatty put me on to this study in a recent post. Fascinating.

In summary, friendship influence caused the following changes to purchasing behaviour in user categories that were based on social connectedness and activity in the online Korean community CyWorld;

Social Media: What's in a name?

What's in a name? Well, a lot it seems, if you are setting the scene for an ongoing discussion.

Take this blog site for example...  we are talking with marketers, customer activists (eg other bloggers!) and indeed anyone interested in how brands can engage with customers and prospects online to achieve their marketing objectives. And... in a manner that represents a genuine exchange of value!

Bit wordy isn't it! A label would be handy...

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