Resonate delivers actionable insights through our world-class NPS® software platforms, which follows a Listen-Act-Discover-Improve methodology adaptable to any business model.
Many organisations survey their customers asking for feedback on products and services. Us
An overall expertise in CX and VoC is critical to a good and successful partnership.
Launching a customer experience or CX program can be a big task, but understanding some of
Net Promoter, NPS, and the NPS-related emoticons are registered service marks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld